Since a while, I have set a reminder to read this quote every day which has helped me to control my emotional outburst/ emotional reaction at the workplace, which you can try too – “ When you react, you let others control you but when you respond, you are in control”. The key point to note here is that you don’t need to react to everything and take it to heart and feel bad about it, especially at the workplace. I know, you might feel that it is difficult to put into practice, and looks good only in the books. But think it over, with little patience and continuous practice this can be achieved.
- Avoid the “biggest mistake” i.e taking criticism personally. Remember, every human is bound to make mistakes. Even the person who criticized you for sure would have committed mistakes and learnt lessons from them!
- Do not get defensive and get into an argument. Listen and thank the concerned individual for sharing the criticism. You don’t need to immediately give a repulsive reaction. Take time to think and ask clarifying questions and understand how you can improve or if it is just a misconception, then clarify it in a polite way.
- Respect and learn from each of the critics. Always think that the intention is right and there is scope to learn. The moment you start thinking about how the person is or was the intention right or it had a bad intention, you will lose it. Be open to take criticism and learn from them. Try not to give a chance for the person to come up with similar feedback.
By now, you must be thinking, are all criticisms good and how to deal with negative intentions, personal attacks, unfair, and unpleasant. In all these cases, talk to the person openly when things are calm. Say thank you, for sharing the feedback but it was unpleasant or could have been shared in a better way. Talk to the person directly rather than bad-mouthing about it.
Handling criticism at work might never be enjoyable. However, it is possible to learn to make the best out of it. Listen carefully and develop a plan for improvement based on what you hear. If you can be mindful and follow these tips, you may find the path to grow and succeed in your career.